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Google home sharing help

Lilbabs
Community Member

So my husband set up all the devices on his email for google home. He successfully added me as a member. I have most of the same devices but I do not have the devices we had to link accounts from other apps. I do have the apps availible on my device but they will not link when I try amd add them. They successfully linked for him and are visible but I have no voice control nor are they visible on the app. I have included a few screen shots. My phone screen is white his is black. As you can see he has the lights and vaccuum and mine just ends at masterbed room. How do we fix this? 

Screenshot_20221211_095011_Home.jpg

Screenshot_20221211_095441_Home.jpg

3 REPLIES 3

Princesss
Community Specialist
Community Specialist

Hi Lilbabs,

 

Thanks for visiting the Community.

 

We appreciate all the details you've sent. Please make sure to add your voice so Google Nest speakers can recognize you as another user. After that, reboot your Google Nest speakers and router simply by unplugging it for a few minutes. Once done, try saying "Ok Google, sync my devices".

 

Let us know if it works.

 

Best,

Princess

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Dan

Dan_A
Community Specialist
Community Specialist

Hi Lilbabs,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Kind regards,

Dan