Google hub camera not loading when i go to view it on my Google home app - why?

[SarahM]

Any ideas on what fixes I need to do so I can view the google hub camera on my google home app?

[Juni]

Hi SarahM,

Thanks for reaching out and sorry for the delay. A few questions: when did it begin? What message are you getting from your Google Home app? Also, what steps have you taken so far?

I look forward to your response.

Regards,

Juni

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Juni]

Hello there,
 

Just checking in to make sure that you saw my responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Juni