10-29-2021 08:54 AM
Ok now once again im trying to unlock or bypass a google locked lg velvet phone device that i purchased from a private sale not knowing that someone had did a factory reset n did not take the accounts off before the phone was reset now its google locked an i cant get a hold of the person who i got it from ...can you please help me id like to start using my phone its been 1 month since i had it and its still locked
11-03-2021 09:21 AM
Hey there,
We are so sorry for the troubles you're having with this as we know this might be frustrating. While we do not support this product within our community I would suggest reaching out to LG on this.
Best regards,
Garrett DS
11-05-2021 10:35 AM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
11-08-2021 08:17 AM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS