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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
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Resolved! 3rd party Floodlight camera

I have several Eufy cameras. Some are just cameras and others are floodlight cams. Google Home shows the cameras without issue. However, Google Home see my floodlight cams as lights rather than cameras. How can I make Google Home connect to my floodl...

rtan by • Community Member
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Resolved! Want to Esclation of Case ID 8-0207000038028 , Case ID 1-8698000038128 , Case ID 7-6780000038164

I dont get any reply , UPDATE on above case ID This is almost two weeks we are not able to send email to Gmail USERsTwo weeks ago One of our Email ID was compromised and sent Lots of emails from that ID. We immediately deleted that email ID and remov...

I can't add my wife's gmail to google home

I set up nest cameras and doorbell with no problems using google home on my phone. I then added my wife's gmail to our google home. She has a pending invite from me in the app, but when we click on it, it either spins forever or we get an error messa...

Customer Service Representative

I love Nest and google products. I usually have good experiences but today, I had literally the WORST customer service with a representative. Where can I file a formal complaint? I tried looking online and through the app, but couldn’t find any infor...

Swann Security Camera Live View Unavailable

I have 4 Swann Security Cameras linked to the google home app. I was previously able to view live video from these cameras within the google home app and cast to other google home devices (Chromecast etc…) this functionality is no longer working. Is ...

Audio multicast / casting to groups

Hi there,does anybody know how to cast audio to multiple devices? I got groups and I can see them under devices, but I can't cast to them?@google team: Is this being dealt with already?Thanks for any support.

Wolfhart by • Community Member
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