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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 6505 Views
  • 0 replies
  • 7 kudos

Factory reset

I would like to reset my complete nest andiod phone. My phone shows my sister as owner, and since the cameras and sound are no longer used by her she gave me the cameras. The cameras are set up in my house to check on my mother. Mom has passed, and I...

Cannot login to Nest app, do not receive pw reset email

Cannot login to Nest app, do not receive pw reset email. The app has been working fine until this week when I got locked out. I tried resetting the password...No email received!Ive checked that @Nest.com is whitelisted etc in my gmail account. No Joy...

Reboot by • Community Member
  • 315 Views
  • 1 replies
  • 0 kudos

Nest x Yale Lock Pairing error T013 (4096)

I updated my WiFi network name and password, reconnected Nest Connect. And no matter how many times I reset, change batteries, I get this error—my Yale Lock will not connect to the nest connect (even tho it is in same place and was connected fine for...

Resolved! Don't receive login code by email

Long time Nest user signing in with Nest account on same iphone. Periodically get bumped out and have to get a code sent to my email to finish logging back in. This time no code. Its been 3 days. Email server issue at Nest? Like I said Ive been throu...

GA7 by • Community Member
  • 1545 Views
  • 8 replies
  • 0 kudos

Nest Homepage has changed

My Nest homepage which has always shown inside humidity and a few other measurements including outside temperature. All of a sudden it is only showing inside humidity. My nest homepage shows Home view. How do I get those other features back and showi...

Ellie222 by • Community Member
  • 350 Views
  • 1 replies
  • 0 kudos

google nest home live feed not working

anyone having issues with the live feed on home app and web live feed? cameras say not connected all day today, comes on and off but not consistent, ive restarted, deleted and reinstalled app and nothing seems to be working.is the google server down?...

Chris181 by • Community Member
  • 359 Views
  • 2 replies
  • 0 kudos
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