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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
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  • 5 kudos

Google Making Smarthome Devices Dumb

Is Google trying to ruin everything SMART on purpose?I have a few smart devices set up in My Home App, 2 are Android Tv with Chromecast built-in, 1 in my room and the other in the basement, and every time I attemp to cast either one they do not appea...

Script for texting

I’m new to Google Home. But I’ve been able to write a scripted automation to turn on a plug and send a notification to my Google Home app. What additional is required to send a text message to my phone instead? If that’s not possible, what about an e...

BruceK by • Community Member
  • 237 Views
  • 1 replies
  • 0 kudos

Please help having issues

I will admit i am not the most tech savvy dude. So please excuse my ignorance but will someone please help me figure out why everything running in my house but saying hallway light and front porch are offline. I’ve changed lightbulbs restarted router...

ADT Smart Home

I had ADT and Google home working great for the last couple of years. About a month ago it lost connection. I have remove ADT Smart Home from Google and since tried to add it back in. I get a message at the bottom of the screen that reads "ADT Smart ...

Google Home app lose connection with Legrand Netatmo BTicino

Hi,I have the Legrand Netatmo BTicino Smart Home system. I linked it in my Google Home app to control my house.I have many routines.In the last two weeks is the fourth time that Google Home lose the connection with Legrand Netatmo BTicino. I open Goo...

Max80 by • Community Member
  • 518 Views
  • 1 replies
  • 3 kudos

Resolved! Cast to chromecast app

Hey, recently i accidentally started a cast to chromecast app free trial. Then it charged my card with a yearly payment but earlier I cancelled the free trial. It is an unauthorised purchase from my card and I would like a refund. Can anyone help?

Bajurnik by • Community Member
  • 449 Views
  • 1 replies
  • 0 kudos

Lock out of nest

So recently my router blew out. The internet company came and replaced old router with a new one. This changed my login name and password internet connection. My NEST thermostat 3gen had a pin connected to the old router that no longer works. I tried...

Hotspot inquiry

Hi, this is concerning two wired second generation cameras. Where can set up be done and how can stream be continuous without the source connection hotspot, ie an iPhone and it's mobile data near the devices at all time?

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