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Unauthorized connecttion

AngelsDontFly
Community Member

4 weeks ago

I believe that I am connected to someone's nest or home app or count without my knowledge how can I prevent that?

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1 REPLY 1

maedacortez
Community Specialist
Community Specialist

3 weeks ago

Hi AngelsDontFly,
 
Thanks for reaching out. I understand you are connected to someone's Nest or Google Home account without your knowledge. I'm happy to assist you! I need to ask a few questions to provide you with the most helpful steps:

  • Is the other person's account visible in the Google Home app or the Nest app?

  • Did you receive an invitation to connect before you created your email account?

Please keep me posted.
 
Regards,
Manuel

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