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Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

Google Home Release Notes: April 28th Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
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  • 0 replies
  • 9 kudos

Chromecast with Google TV (4K) not downloading any Apps

Hello, I recently purchased a new Chromecast with Google TV, and had so much difficulty in setting it up (everytime I finished, it said error and suggested a factory reset; I thought it would stay on that endless cycle) that I almost concluded the pr...

Resolved! Google home says philips lock pin is incorrect

I have a philips lock successfully connected to Google home. When I try to lock the lock, Google home asks for a pin. Even though I have verified the pin through the philips app, google home says the pin is incorrect. I tried unlinking and relinking,...

Google home app re installing

I have changed WiFi router & cannot change this in Google home app. So I deleted the app on my phone but not can’t reinstall it ! Everytime I try it goes back to my old WiFi and that is has gone. When I try to open google home app , it takes me to th...

SueR62 by • Community Member
  • 488 Views
  • 1 replies
  • 0 kudos

app Home remove devices tuya from home

Hi everyone. Regularly, once a week, the Home app removes zigbee and wi-fi devices from the house (and therefore from rooms and automations). Any suggestions? Peace be with you.

2accounts only 1 shows in app

I must have 2 accounts the only 1 that shows in app is my boyfriends in CA I installed nest in GA home also but it doesn’t shop in app and know I setup when installed??

Jingles by • Community Member
  • 641 Views
  • 2 replies
  • 0 kudos

Issue with adding device to rooms

For some reason unknown to me, my Wiim Ultra was once again removed from the room I had added it to.Usually, the fix is easy; I add it to a room in the house from the local device.Since yesterday, this has been impossible because adding a local devic...

claudiolr by • Community Member
  • 672 Views
  • 2 replies
  • 0 kudos

Resolved! G suite accounts not supported

I found this post from 2022 and noone at Google apparently cared to support their paying customers!!https://www.googlenestcommunity.com/t5/Apps-Account/G-suite-accounts-not-supported/m-p/333238#M17985I've had a "Google Apps for your domain" setup (to...

Naggert by • Community Member
  • 1284 Views
  • 1 replies
  • 0 kudos

Appliances showing as couldn't be reached in Google Home

I have previously linked my LG ThinQ app and Home Connect app to my Google home a couple of years ago but recently all my appliances under both apps are showing as "couldn't be reached". I have tried reconnecting and unlinking then adding back but it...

Jokhodson by • Community Member
  • 785 Views
  • 1 replies
  • 0 kudos

Resolved! my chromecast 2 still doesnt work

Mi chromecast 2 sigue sin funcionar. Explico: reinicio el chromecast a parámetros de fábrica y abro el Google Home actualizado (versión .6). En dispositivos marco añadir nuevo dispositivo, GH lo busca, lo identifica y permite configurarlo y conectarl...

Fernando10 by • Community Member
  • 1724 Views
  • 3 replies
  • 0 kudos
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