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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4540 Views
  • 0 replies
  • 5 kudos

Google Assistant not available

Hi,Im having issues connecting my Google Home app with my Google Assistant. I.e., when i try to broadcast og open the assistant through the Google Home app, it tells me the assistant is not available at this moment. Ive made sure everything is update...

Felex092 by • Community Member
  • 330 Views
  • 1 replies
  • 0 kudos

Honeywell thermostat range bound

I cannot change my temperatures within the home app. Minimum is set to 22 Celsius max is 25.I am positive this restriction was not there a few years ago.Where are these values stored and how do I access them? Thanks

cowanh by • Community Member
  • 797 Views
  • 7 replies
  • 0 kudos

Google Home App not adding devices

My Google home app won't add any devices. I've uninstalled the app and reinstalled it. I've deleted my "Home" and recreated it. I click on "+ Add Device" - "Google Nest Partner Device" - [My Home] - Wifi - Google Wifi (or Nest Wifi or Nest Wifi Route...

Resolved! google nest home help

Hi allSo I have a major problem in 2022 I purchased the google nest from the google home app..... Since purchasing it i have NEVER been able to access my Google Nest i have no idea what i can and or cant do i literally no nothing about it!It's litera...

Having to press nest wired doorbell multiple times to get chime

When I press the doorbell button, it only chives once out of every five button presses. It has been working just fine for the past 4 years. This community question in the address below appears to be the exact problem that I am currently having. Howev...

Jonnyk by • Community Member
  • 399 Views
  • 1 replies
  • 0 kudos

Nest protect devices dont show up on my new android

I recently replaced my android phone and installed the Nest App. I'm logged in to the nest app, but my smoke detectors don't show up. They are still on my old phone and on my account when I log into Nest on my computer. I've tried manually adding one...

RadHTM by • Community Member
  • 262 Views
  • 1 replies
  • 0 kudos

Chromecast stopped casting after last update

Hi, I haven't been able to use cromecast at all now. I updated the chromebrowser in my labtop few days ago and then it suddenly stopped working. I was waching a movie when it happened. I then went to check in another computer Imac if it was possible ...

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