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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4070 Views
  • 0 replies
  • 5 kudos

Resolved! Cast to chromecast app

Hey, recently i accidentally started a cast to chromecast app free trial. Then it charged my card with a yearly payment but earlier I cancelled the free trial. It is an unauthorised purchase from my card and I would like a refund. Can anyone help?

Bajurnik by Community Member
  • 475 Views
  • 1 replies
  • 0 kudos

Lock out of nest

So recently my router blew out. The internet company came and replaced old router with a new one. This changed my login name and password internet connection. My NEST thermostat 3gen had a pin connected to the old router that no longer works. I tried...

Hotspot inquiry

Hi, this is concerning two wired second generation cameras. Where can set up be done and how can stream be continuous without the source connection hotspot, ie an iPhone and it's mobile data near the devices at all time?

Different Home Setup

Hello,I have created two Homes (actual two different houses and different address). Question 1:Is it possible to setup same routine (different devices) for these two homes?Let say I want to say "Good Night" in HOME A, it will do (Nest Speaker) :1. Re...

yerzhl by Community Member
  • 500 Views
  • 5 replies
  • 0 kudos

Google Home Crash

I recently updated my iPhone 15 ProMax to the new iOS 18.2 Beta and since then the Google Home app will not load. The app starts to open blinks and crashes,

GymyXY by Community Member
  • 374 Views
  • 1 replies
  • 1 kudos

EvoLux Smart Bulb connecting issue

As anyone connected a EvoLux smart bulb (Lloyd's) to their Google home?The instructions default to connecting to Alexa. Can I join up the home to Alexa?I tried using the Lloyd's smart app even though it wasn't mentioned in the instructions, but it wa...

D7ve by Community Member
  • 675 Views
  • 1 replies
  • 0 kudos

Resolved! Google Ruined Nest

Hey Everybody -I purchased Nest prior to Google's acquisition.Apparently, you can no longer add a Guest with Door Access only. Now, when you invite somebody to your home, they effectively get administrative control. This is simply terrible design. Ne...

jseinerjr by Community Member
  • 505 Views
  • 3 replies
  • 0 kudos
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