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Trying to get temp data - Takeout says 'We couldn't create a copy of your Google data'

itsgc
Community Member

I can't find a good place to get support for this, so feel free to direct me elsewhere.

I want to get temperature trend data for my Nest temperature sensor (not my Nest learning thermostat - just the separate battery powered temp sensor). Google search / Gemini point me to Google Takeout for this. However, I've tried a few times to get my Nest data from Takeout. 2-3 days after submitting the request, I get an email from Google Takeout that says 'We couldn't create a copy of your Google data' with no other suggestion or contact info.

1. Is there a better way to access temperature trends from my temp sensor?

2. How can I troubleshoot the Takeout issue? This seems like a Google problem, and I have a right to my data that they are withholding.

1 REPLY 1

virnab
Community Specialist
Community Specialist

Hi itsgc,

 

Thank you for reaching out to our community.

I highly appreciate your inquiry about getting temperature trend data for your Nest temperature sensor. Thank you for the information provided to better understand your request. It is my pleasure to assist you with your concern.

In response to your inquiry, I confirm that you can obtain your temperature trend data for your Nest temperature sensor through Google Takeout. For assistance, you can contact the Google Takeout help center through the Google Account Help website: Google Account Help.  Additionally, you can get in touch with them through chat; here’s a Google Help Center article where you can find their support: How to download your Google data

Regarding your inquiry about other options to access temperature trends from your temperature sensor, you can view this data through your Thermostat Energy History.  

Feel free to keep posting if you have more questions.

 

Best regards,

Virna