I have had no end of trouble trying to get OLD feit lights removed. I have had to make a number of cases that Google Home reps have closed without fixing. I have looked on my accounts.com and on the web app, where the lights from the 3rd party CAN NOT be found, and I report this back, but Google reps are NOT reading. The devices that need to be UNLINKED can only be seen on the MOBILE app. They can not be seen on the WEB app, NOR the Nest Device that controls them (or did in the past). Refer to case numbers 5-7642000039475 and 5-051400003976 for everything that has been tried and failed to remove the third party app. W have attempted multiple times to relink FEIT (which has no devices any longer) and that has failed. The error simply states: You are not the owner. Which Both my husband and I receive this same error. We are obviosly the Owners, and notice that uninstalling the HOME app on the Android Samsung Phones DOES NOT fix the issue either. Seems a higher level Tier support is needed here. I am told to keep "submitting" feedback and forms, I did ask for a call, none came. Tier 1/2 solutions do not work. Any ideas?
