Hi Jess2026,
Thank you for reaching out to the community. I understand that your household electronics have been hacked by someone else’s account, and you want to remove that specific account. I know how frustrating and concerning it must be, but don’t worry, I’m here to help.
If you suspect that someone has access to your home devices, please follow this helpful article to secure a hacked or compromised Google Account. It provides a specific sequence of instructions to recover your account and secure your linked devices and apps.
Important Security Steps:
- Change your password: Immediately update your Google Account password to something strong and unique.
- Check signed-in devices: Review and sign out of any unrecognized mobile devices or browsers where your account is currently active.
- Factory Reset: In some cases, you may need to factory reset your smart home devices to ensure all unauthorized users are fully removed from the "Home" structure, as well as your Google Home Premium Subscription if needed.
Please let me know if you have any further questions.
Regards,
Byron
