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Hubspace no longer connecting to Google Home

BakedandBaking
Community Member

This started this morning, and has been intermittent. Now Hubspace can't connect at all with Google home. Following previous advice, I unlinked my hubspace account but still can't even re-link it to Google home. I would certainly love a message to go out if you guys are experiencing integration errors, as I will now have to reset all of my automation due to unlinking and trying to relink my hubspace account with google.

7 REPLIES 7

Ianson
Community Member

Same issue. Have uninstalled both hubspace and Google home cleared catch and reinstalled. Still can not reach hubspace.    Hubspace app is working perfect and all devices show on starlink app as connectsd.   Any help would be appreciated 

BoiseStateFan
Community Member

Same here, noted last night automation did not turn on Hubspace switches after dark. Opened Google home to manage manually,  but both showed offline. Opened Hubspace and was able to turn lights on/off, switches both connected to WiFi. Next clicked on the integration  and tried un-linking from Home and re-linking, still showed offline in Home. Un-linked Hubspace from Home, removed both switches,  however when I tried to re-link to Hubspace, pop-up message said it couldn't connect to Hubspace. Last Android update was a week ago, so what the heck is going on?

Kodiakman38
Community Member

I am having same issues started last night so at least now I know it's not just me

MikeD-SC
Community Member

BoiseStateFan
Community Member

Was able to get things working by removing the switches from Hub space, scanning the QR cards that I fortunately saved to readd, then re-applied the WiFi password again before Google Home would connect to Hubspace. Took a few mins. to update the automation since the actions were removed when I unlinked. Things appear to be working for now... might have started working on its own had I not messed with things last night, but who knows?

Same experience...I think I'll be more patient next time and just wait it out....lots of automations to redo...

ovidioj
Community Specialist
Community Specialist

Hello @BoiseStateFan

 

Thanks for posting in the community. 
I understand the frustration of encountering persistent issues. While it's great that you've found a temporary solution, it will help other community members that are facing the same issue. 

 

For any additional issues or questions, please feel free to reach out to me. I'm committed to providing ongoing support. 

 

Regards,
Jorge