I am trying to reconnect to my Google Chromecast the old black one or gray I am having trouble with

[BigMarlene1967]

• I am having problems with using my Google Chromecast the old gray one

[BigMarlene1967]

Am I doing something wrong I am trying to use my Google Chromecast

[Hayz91]

There is a message on the help centre in regards to this. There is a known issue but they don't yet have a fix for it. 

[Siim]

Master bedroom TV may be set up, but we could not communicate with it from your iPhone. Make sure that you have enabled local network access in your iPhone’s privacy settings. Then try again.

is this what other people are getting after troubleshooting with everything possible? 

[DeboraJ]

Hi @Gryphon,

Thanks for reaching out to the community! I'm sorry you're going through this situation; this is not the experience we want to provide. But don't worry! Let me help you with this problem.

To receive further assistance, please fill out this form with all the necessary information, such as the thread title or link and your username in the community. Once you've completed the form, please let me know. Someone from my team will contact you shortly to help.

Please let me know if you have any other questions or inquiries! Also, please let me know once you fill out the form.

Best regards,

Debora

[DeboraJ]

Hi @BigMarlene1967

I hope you are doing well. We haven't seen your form submission come through, were you able to access it alright? Let us know if you’re running into trouble or still need our help!

Best Regards,

Debora