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I think my google home/structure got deleted? Help!

JoshKelso3
Community Member

So I can no longer do certain things in the Google Home app. I can't add devices because it says "can't access data." I can't delete family members from the home therefore I can't delete the home itself. I think somehow my structure got deleted because all of a sudden all my nest cams and their data were deleted all at once and ever since then nothing has worked properly. I just want access back properly but I can't even delete the old home and start a new one. Anyone have any helpful advice? 

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