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Lg connection help

Ajb003
Community Member

Trying to connect to my Lg tv but when I try to link/add device it says it pairs but no device shows in google app or shows a connection with lg thinq

1 REPLY 1

Rusell
Community Specialist
Community Specialist

Hi Aj003,

 

Thank you for posting in the community. I'm sorry to hear that Lg TV does not appears in the Google home app. I'm happy to help you!

To help me find the best solution, I'll need to ask you a few questions:

  • Is the app up to date?
  • Is there any update on your phone?
  • Have you already used another phone? 
  • To help us get a better picture of what's happening, do you mind sharing a photo of the error message?

We recommend to you to take a look at this article: Set up, manage, and control Matter-enabled devices with Google Home - Google Nest Help.

Keep me posted.

 

Best regards,

Rusell.