Loss of workday routine in home app

[Chriscb]

The workday routine in the routine section of the app has gone, although it still appears under routines in settings. No other routines appear to be affected

[Completeyourpro]

GoogleHome

[Chriscb]

Yes in Google home. Sorry should have mentioned

[Muddi]

Hey folks,

Thanks for reaching out. I know how important the workday routine is. Let's try to get to the bottom of this. A few questions: what country are you located in? What is the make and model of your phone? What is the version of your Google Home app? Have you tried using a different phone/tablet?

Please uninstall and reinstall the Google Home app to make sure you have the updated app version.

Let me know how it goes.

Cheers,

Muddi

[Jenelyn_O]

Hi there,

Chiming in — I just want to check if you managed to see the response above. Please share with us the needed information, as it will help us to move forward. Also, were you able to do the troubleshooting steps that have been suggested? 

Thanks for your help, Mudi.

Best,

Jenelyn

[Chriscb · Accepted solution]

The app has been updated which resolved the issue

[Jenelyn_O]

Hey Chriscb,

Cool, we're glad to hear that! Please feel free to create a new thread if you have any questions or concerns, as we'll be willing to assist you from there. Otherwise, I'll be locking this thread after 24 hours.

Thanks,

Jenelyn