Microphone

[Noella]

My microphne does not work... as Google Home does not respong.... How to set up the microphone.

Thank you

[0964707200]

t

[frances]

Hello 0964707200,

Thanks for your post. I saw that you commented 't' on this thread. Is there anything I can help you with? Thanks!

[frances]

Hi Noella, 

Thanks for reaching out. I am sorry to hear that your microphone is not working. I understand your concern and would be more than happy to help find a solution. Let's get this issue resolved, I would be more than happy to help! First, I have some questions to get a better understanding of this issue.

• Which Google device is this post in regard to? (model name, generation number)
• Is this a new issue? Was your Google Assistant working before?
• Is your microphone turned off? Please check that it is toggled on.
• What happens when you say "Hey Google"? Does the device react at all?
• Are you seeing or hearing any error messages?
• Have you tried any troubleshooting steps to the device itself? If so, what have you attempted so far?

Thanks for your patience, I look forward to your response. 

[frances]

Hi All,

It's been a few days since we have heard from the both of you. Just checking to see if this issue has been resolved. Feel free to ask any other questions or concerns you have. We're here to help!

[Lyphe416]

Hi,

I have an iPhone and and Mac, but I want to use the Google Home hub with my smart home devices ( Nest cams and thermos, lutrons, etc ).  For google assistant, I plan to access it through my Sonos, so I won't have a good speaker in my house.

I there a way to access the full Google Home hub using my Mac?   I've got the app on my iPhone, but I'm guessing that it doesn't  have all the features of the full hub interface.

Any guidance appreciated and cheers!  Phil

[LovelyM]

Hi Lyphe416,

Thanks for reaching out again. It seems like you created another thread. I'll merge this thread with that one so we can communicate effectively. I suggest that you follow the main thread for updates because this thread will be locked automatically once merged into the main one.

Cheers,

Lovely

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.