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Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Controlling volume for multiple speakers in the Google Home app Read more

Now Available: Google Nest Warranty Helper Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Missing both QR code and 6 digit code

I cannot install my 1st gen wired Nest camera because I have lost both the QR code AND the 6 digit numerical code.How do I install my camera without those codes?

wpbrown by • Community Member
  • 347 Views
  • 2 replies
  • 0 kudos

Can't recover my gmail

Otp give my same gmail id , and i can't recover my gmail account . Two factor is on .Plz help me

Turn off YouTube Music history for Home Automation

I have an automation set up for my kids bedtimes that changes some light colors, plays relaxing sleep music in my daughters room through the night. The problem is, because I set up the automation, the request to play "Relaxing Kids Sleep Music" is re...

akiersky by • Community Member
  • 585 Views
  • 0 replies
  • 1 kudos

404 error when linking to Feit in Google Home app

I'm trying to add some Feit lightbulbs in the Google Home app. I have an iPhone 12 running iOS 17.3.1. I already have a Feit account (had it for years) with the lightbulbs set up and I'm able to control them with no problems from there.In the Google ...

PMA23 by • Community Member
  • 287 Views
  • 1 replies
  • 0 kudos

Resolved! Govee Smart Lights OFFLINE/UNAVAILABLE

Hello, thank you for taking the time to view this post. I've had a Google nest hub 2nd Gen for nearly 8 months and I have a serious problematic issue that I have tried my best to resolve. I'm hoping someone here may have experienced a similar experie...

Can't control my Roku devices

I have 2 Roku devices in my home, and have had them connected to my Google Home account for some time. In the past month or so, these two devices have stopped working with the Home App (they work fine on their own, or with the Roku app) I've unlinked...

DavidNYC by • Community Member
  • 161 Views
  • 0 replies
  • 0 kudos

Nest App won't connect to home

I was going thru devices signed into my google account in the google security settings and it appears I somehow signed out of my nest cameras. This appears to have logged me out of the nest app. I am trying to sign back into the app and it is telling...

Refund Committed

Case ID 4-6393000035511This has wasted countless hours of my time for TWO MONTHS, this week alone over 4+ hours. I missed 4 hours of my work this week plus many hours other days trying to get a refund that I was promised and committed. I have shared ...

jc88 by • Community Member
  • 256 Views
  • 2 replies
  • 1 kudos

billing how do I cahnge my options billing is too high

I have had my nest cameras and thermostats for years I was always paying close to 20.00-30.00 a month for 4 thermostats and 5 cameras two locations once google took over my bill doubled and i would like to see my options for lowering the bill but it ...

Debbie6 by • Community Member
  • 398 Views
  • 4 replies
  • 1 kudos
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