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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Presence sensing & automated actions

Google home used to work flawlessly, for 3 years I NEVER had a problem, seriously! Keep in mind Google doesn't play well with Samsung devices. Then they changed the app, and the problems started! Then they upgraded the app and now it is constantly me...

duglop by Community Member
  • 195 Views
  • 1 replies
  • 0 kudos

Nest is not listed in app

I am trying to add a 3rd gen nest thermostat to the home app.When I select add device and search for Nest in the list of possible devices, it is not listedThe home app is the latest version. Thanks

BCL1 by Community Member
  • 153 Views
  • 1 replies
  • 0 kudos

Cant find a routine i set

so i set a routine in the google home app but now i cant find it. i want to edit it but its not anywhere. i set the water sensor to turn the aircon off when the bottle is full but somehow i also set the alarm to make its noise and its too loud . it g...

rapattack by Community Member
  • 736 Views
  • 10 replies
  • 0 kudos

The phone does not detect presence at home

Hi, my phone has stopped detecting my presence at home. I can't select it in the settings. The rytyna at home doesn't work properly because of this. The phone is a pixel 8, it worked fine before. Is there a solution to this situation?

misiek by Community Member
  • 345 Views
  • 4 replies
  • 0 kudos

Philips Hue with 2 bridges in one Hue home

I have 2 Hue bridges in the one physical house. Hue didn't allow 2 Hue bridges under the one Hue account (email) so I had 2 different Hue accounts with different emails. I can't recall how, but I managed to get Google Home to load up both accounts an...

MelbMel by Community Member
  • 1721 Views
  • 7 replies
  • 0 kudos

Gpay and Google wallet

I am from Bangladesh. I want to add gpay account but i can't. What the solution?? Thanks

Rakib1982 by Community Member
  • 336 Views
  • 0 replies
  • 0 kudos

app crached ios 18.3

Goodday all,after update 18.3 the app keeps craching i tryed deleting it and reintalled but still ceashing

Rogiervm by Community Member
  • 445 Views
  • 5 replies
  • 0 kudos

Google Home, not connecting to my device.

I am unable to have "Google Home" on my cellphone, detect my Homantics Box R 4k Pro (Android 12). It did with my last one, but not this new one. I even removed the device from my list in Home.... Nothing, it just continually search for new device. I ...

Google Home iPadOS App Not Able to Load Cameras Properly

Just recently, on iPad, the Google Home App does not load my cameras properly. They are all just showing a turning, turning, turning. On my phones and on the home.google.com website all is fine.I removed the Google Home App from iPad and added it aga...

Ontario1 by Community Member
  • 3399 Views
  • 49 replies
  • 2 kudos

Resolved! Add a shortcut to my automation/routine

I want to add a shortcut for an automation/routine to the homescreen of my phone.Is it possible?I don't see the option to do this despite help I've found indicating otherwise. I have a Samsung s24 on Google Fi.Here is an example screen of one of my a...

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