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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 6919 Views
  • 0 replies
  • 7 kudos

Broken UI in home app

Brocken UI throughout the home app. Where you cant click or close windows because the UI goes above the menu bar and is unclickable and some text and menu go behind the front facing camera. I cant even report the issue in the app because the UI won't...

D-ferris by • Community Member
  • 228 Views
  • 1 replies
  • 0 kudos

Home App bug on Google Pixel 9 Pro

When setting an automation in the Google Home app on a Pixel 9 Pro, the confirm and cancel buttons are outside the clickable area.

Vna77 by • Community Member
  • 448 Views
  • 4 replies
  • 0 kudos

Google nest hub home max malfunctions. So many to count.

I bought this product yesterday - The nest home hub max - and not even 24 hours after receiving it it’s already cutting out when I use the Bluetooth function. The weather temperature is no longer showing in the screen display. My screen display menu ...

George421 by • Community Member
  • 255 Views
  • 1 replies
  • 0 kudos

Title: The Worst Decision I've Ever Made: Buying Google Nest Audio

Chapter 2: The Technical Diary (A Deep Dive into the Pairing Failure) Bug Diary: The Agony of Creating a 'Stereo Pair' in the Google Home iOS AppBody:For anyone who has ever tried to understand the internal logic of the Google Home app – here is a pe...

mlivneh by • Community Member
  • 204 Views
  • 0 replies
  • 0 kudos

Google Home App Notification problem

HelloI have created some automationse.g. : alert me when the Nest thermostat temperature is above 28 cpush notifications only arrive when I open the Google Nest app they fail to arrive when the app is closedI have created other alerts but the same th...

Lelix2603 by • Community Member
  • 212 Views
  • 1 replies
  • 0 kudos

Unable to change payment method for Nest Aware subscription

Hi, I have a gen1 camera that I originally setup through Nest and subscribed to Nest Aware. I have since migrated from Nest to Google and now need to change the payment method setup on the subscription due to an expired card. I have added the new pay...

TiredTom by • Community Member
  • 1643 Views
  • 18 replies
  • 2 kudos

Device recovery issue - Thermostat not showing up.

I recently experienced an issue where my Nest Thermostat wasn't showing up in the Google Home app on my Android device. Both devices were on the same Wi-Fi network, and I had to restart the thermostat and my phone before it was detected again. It wou...

Preezy by • Community Member
  • 212 Views
  • 1 replies
  • 0 kudos

Googlehome WiFi

同じWiFiを使用しているのにGooglehomeの方では同じWiFiに繋がっていないことになっています。ローカルネットワークをオンにしていてもしていない事になっています。どうすればいいですか？

ppr2 by • Community Member
  • 210 Views
  • 1 replies
  • 0 kudos

Resolved! Connection issues with doorbell

I had 2 different Nest accounts, trying to add a device to the other account it fails due to "device is already connected to another account", my oter account, whicht already has been cancelled and I cannot login to the old one. On "Forgot password" ...

LourensN by • Community Member
  • 218 Views
  • 1 replies
  • 0 kudos
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