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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 3851 Views
  • 0 replies
  • 5 kudos

Unable to connect to Nest Service

For the last several months I've been having issues with the Nest App that I've been trying to figure out. Whenever I'm on my home network, and I try to open the Nest App I'll get a message that there is a problem connecting to the Nest service and t...

ezhawk by • Community Member
  • 698 Views
  • 7 replies
  • 0 kudos

Google home: invite user as member instead of admin

It seems that the long awaited option to control permissions on google home has finally arrived (it should have been there from the start though...): https://support.google.com/googlenest/answer/15681236?hl=enSo I joined the public preview in the goo...

smart life lighting no longer working with google home

I have recently upgraded my internet router and going through the painful process of signing everything in again with the new wifi password.I have 3# smart life plugs into which i have lighting plugged in. Worked fine on the google app and asking goo...

App readability

Please please make the scheduling part of the Nest app READABLE WITH A BIGGER FONT. Most people don’t have terrific reading eyesight of <35 years of age. AND STOP USING THE LIGHT GREY FONT. thanks

Latest Google Home App version 3.28.104

This latest version when trying to view Google camera or nest doorbell activity crashes, spins, displays messages halfway thru that video is unavailable. I have a complete Google Branded camera setup and spend $160 a year for two residences to be con...

ASTXNYER by • Community Member
  • 1106 Views
  • 14 replies
  • 1 kudos

Unsafe browser?

Unsafe browser. Can't dwnld apps nor can I log in to Google account. Seems ridiculous that Google wouldn't be aware of this

Esch3nx by • Community Member
  • 153 Views
  • 0 replies
  • 0 kudos

Google home app categories removal from favourites tab

There is no option to hide/ remove categories from the Google Home App. These catagories like Climate, Camera, Lighting are auto created by google, but I dont find that useful.Is there a way to remove them from favorite tab of app.

Aks25 by • Community Member
  • 515 Views
  • 6 replies
  • 0 kudos

problem with google home and spotify

Good day. My name is Marek Swan, I'm from Slovakia. I purchased Mi Smart Clock from Xiaomi and tried to run it with Gogle Home app using Samsung S24. I can't connect google home with my Spotify account, because there is no option to select a provider...

marekswan by • Community Member
  • 171 Views
  • 1 replies
  • 0 kudos
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