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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Cannot add member to Google Home

Hello and good afternoon,I have a problem that I can't add a family member to my Google Home.I can accept the invitation, but it then the loading circle runs for hours with no result. I noticed that the person could not see various activities and dev...

GnBObelix by • Community Member
  • 2754 Views
  • 41 replies
  • 1 kudos

Eph thermostat app and home not linking

I have the Eph thermostat app installed on my pixel 7a and have logged in NP, When I try to link the app with Google home, it finds the app ok but doesn't do anything when selected only says can't reach Eph thermostat please try again. Any help or su...

JayMcB79 by • Community Member
  • 181 Views
  • 1 replies
  • 0 kudos

Different notifications for multiple locations

Is there not a way have a different notification sounds when you have multiple locations in Google Home? So if I want to have one sound for all notifications from location 1 and a separate one for location 2?

LG S80TR Soundbar does not connect to Home App

Hi, I recently purchase a soundbar LG S80TR for my LG TV. I had a lot of issues connecting the TV which I finally was able to do, nevertheless my soundbar that is connected to the LG ThinkQ app which is linked to my google home does not show in my go...

Danismo by • Community Member
  • 547 Views
  • 1 replies
  • 0 kudos

Google Workplace (Gsuite) Support

As has been stated by many people and many years, Google / Nest is lacking support for Google Workplace, formerly known as GSuite. under the latter name, GSuite has been marketed by Google as a way to access their services for not only a business, bu...

Nest smoke alarm

Please call me the NEST app doesn't connect. 818-***-****

rpgzoomer by • Community Member
  • 162 Views
  • 1 replies
  • 0 kudos

Nest heatlink reconnect pain

Wow have you got some usability problems, even in the third generation thermostat. Lost connection due to a power failure. Something had changed with my router and Devolo homeplugs - I think the router may have been updated to do something about the ...

johnt16 by • Community Member
  • 229 Views
  • 2 replies
  • 1 kudos

Resolved! smart light ledvance with nest mini?

Hi, i bought a ledvance E27 lamp but I am to stupid to connect it with my google home app. the google home app finds no new advice. Could it be, that I only have a google nest mini and no "normal" google nest? I have no idea what else I should try......

Resolved! Stupid home app

Why isn’t it letting me have two tv that’s in my house under the same email. It keeps finding some way or issue not to connect to my WiFi or app.

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