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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 3717 Views
  • 0 replies
  • 5 kudos

Resolved! Setup 2n phone

Both me and my wife have the Samsung phones, mine is connected but hers is not, how do we get hers connected.

Notifications from 2 accounts

Hello everyone. I've got the Samsung S25, I've got 2 Google accounts signed in (mine in the main account, the 2nd is my wife's).Whenever I have a notification from Google I.e. a doorbell notification, I get notified the same message but from both acc...

Screenshot_20250201_133745_Samsung Internet.jpg

Xiaomi Home in Google Home

Hi guys,I have 3 accounts on my Google Pixel phone, 2 gmail.com and 1 google workspace email. (did not know it was google workspace until now)My issue is as follows : I am using Google Home with my non gmail.com account as it is linked to all my smar...

bl4ze by Community Member
  • 755 Views
  • 1 replies
  • 0 kudos

Presence sensing & automated actions

Google home used to work flawlessly, for 3 years I NEVER had a problem, seriously! Keep in mind Google doesn't play well with Samsung devices. Then they changed the app, and the problems started! Then they upgraded the app and now it is constantly me...

duglop by Community Member
  • 210 Views
  • 1 replies
  • 0 kudos

Nest is not listed in app

I am trying to add a 3rd gen nest thermostat to the home app.When I select add device and search for Nest in the list of possible devices, it is not listedThe home app is the latest version. Thanks

BCL1 by Community Member
  • 167 Views
  • 1 replies
  • 0 kudos

Cant find a routine i set

so i set a routine in the google home app but now i cant find it. i want to edit it but its not anywhere. i set the water sensor to turn the aircon off when the bottle is full but somehow i also set the alarm to make its noise and its too loud . it g...

rapattack by Community Member
  • 787 Views
  • 10 replies
  • 0 kudos

The phone does not detect presence at home

Hi, my phone has stopped detecting my presence at home. I can't select it in the settings. The rytyna at home doesn't work properly because of this. The phone is a pixel 8, it worked fine before. Is there a solution to this situation?

misiek by Community Member
  • 371 Views
  • 4 replies
  • 0 kudos
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