Not receiving password reset email

[Aalvarez]

Want to reset my nest app password, not receiving reset email..checked spam and other emails and nothing..

[MplsCustomer · Accepted solution]

@Aalvarez 

Can you change your password in the Google Nest app?

https://support.google.com/googlenest/answer/10371718

The most likely reason for not receiving a password reset email is that you are inadvertently using the wrong email address, one that's not in Google Nest's records.

[Aalvarez]

thanks

[Aalvarez]

No, I can change my google password but Nest

[MplsCustomer]

@Aalvarez 

I can't tell whether you're trying to change your Nest Account password (for a non-migrated account), which is covered by the link I provided, or your Google Account password. If it's the latter, see: https://support.google.com/accounts/answer/41078.