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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 5612 Views
  • 0 replies
  • 7 kudos

Unauthorized connecttion

I believe that I am connected to someone's nest or home app or count without my knowledge how can I prevent that?

Discontinued support for my Nest thermostat! Very Upsetting.

Dear Nest Support Team,I am deeply disappointed by Google’s decision to discontinue support for my Nest Learning Thermostat (1st/2nd gen). This device was marketed as a long-term smart home investment, and abruptly rendering core features obsolete-in...

RubyW by • Community Member
  • 32986 Views
  • 255 replies
  • 152 kudos

Cannot remove my LG tv and Dish from my google home

I got 2 devices I had connected to my google home at one time - my LG tv that I still have - but google home has forgotten what service used to link it and the same with my dish tv link to my joey - it will not allow me to remove them unless I know w...

popfan by • Community Member
  • 908 Views
  • 3 replies
  • 0 kudos

Google home widget stopped working on iPhone

All of a sudden, my Google home widget stopped working on my iPhone. Already tried removing and adding the widget, the whole Google home app and restarting the phone. Please help!

Vkorah by • Community Member
  • 3569 Views
  • 16 replies
  • 0 kudos

I can no longer login to Nest on my laptop.

I can no longer login to Nest on my laptop. I deleted browsing and other data from Chrome, on WIndows 10, and can no longer log in. The Nest page says it has sent an email with password reset info, but no such email has been received. I tried multipl...

My Gmail account

Hello, My Gmail account was recently hacked. The hacker changed the recovery phone number, email, and password. As a result, I have completely lost access to the account. I tried the official account recovery page several times, but I could not regai...

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