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Introducing AT&T Connected Life with Google Home Read more

Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 6911 Views
  • 0 replies
  • 7 kudos

Cannot log in online

Cannot login to home.nest.com. I has been fine for years. Now I have the blue screen with spinner. Tried Chrome and Firefox, same result. Nest app on my phone is fine.

Daikin AC keep disconnecting from Home

Hello, i have this Daikin unit since 10 years, always worked fine with Google Home integration.Now i find out my unit doesnt respond anymore to vocal commands so i checked in the Home app and i see the unit was offline.If i relink the integration the...

Google Home won’t switch to away

I have two members in the household, each with one phone linked to my home. I can see on both phones that the presence sensing and location sharing settings are on. In the activity history tab I can see that when I leave the home, it says “your locat...

Remove the device

Dear Google Support Team, I hope this message finds you well. I am writing to seek immediate assistance regarding a security concern with my Google account. Recently, I discovered that an unauthorized person login my Android device has been installed...

Shanu1994 by • Community Member
  • 400 Views
  • 1 replies
  • 0 kudos

Problem to remove smart+ ledvance bulb

I can't remove a SYLVANIA A19 ledvance because the smart+ service doesn't exist anymore anyone with same problem. It ask me to unlink the service. But the service doesn’t exist

Device in “Linked to me” unable to add to home

I recently added a device to Google Home through a third-party service. It is shown in “Linked to Me” and I can control it fine. However, when I try to add it to my home, I am unable to as the button is greyed out.

letters by • Community Member
  • 298 Views
  • 2 replies
  • 0 kudos

Resolved! Can’t add new devices to my Home. Add to Home inactive.

I suddenly can’t add any new devices to my home. The device has been added to third party platform (Smart Life) that is linked to Google Home. I have a few other devices in smart life that have been successfully added to Google home. However, since t...

HamlynMuse by • Community Member
  • 1827 Views
  • 9 replies
  • 2 kudos

Unable to sign into nest web login

Out of nowhere, I am unable to view my cams from the web using my Gmail login. I'm unable to do it on my iMac and I'm unable to do it on my iPhone. The nest app on my iPhone and the Google home app on my iPhone, allow me to do it, however.Thanks in a...

trigtrLA by • Community Member
  • 386 Views
  • 3 replies
  • 0 kudos
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