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Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Wifi not connected when trying to add child account to nest mini

I am trying to connect a nest mini to my child's account in the family link so and keep getting nest that wifi is not connected. WiFi is connected on both my phone and the nest, we are on the same network and still getting this message. I found a sim...

Tinamc24 by • Community Member
  • 107 Views
  • 0 replies
  • 0 kudos

Resolved! Nest thermostat

I am locked out of my nest thermostat account .I set up with email account that no longer exists./I tried forgot password nothing I've tried helps resolve the issue.Please help

Resolved! Windows app - video history

I have a new Google Nest camera and have signed up for a Nest Aware account so I have full ongoing video history.I can access the video history from my iOS Google Home app, but not from my Windows 11 Chrome browser. I'm not wanting to use the iOS app...

Jyrke by • Community Member
  • 440 Views
  • 4 replies
  • 0 kudos

scorciatoie schermata di blocco

La scorciatoia per Google home non funziona più da un paio di settimane. Una schermata dice che deve esserci almeno un dispositivo nonostante siano presenti diversi dispositivi. Spero che possa risolversi il problema. Possiedo anche un pixel 4a dove ...

gidi by • Community Member
  • 136 Views
  • 1 replies
  • 0 kudos

Home automation not adjusting android phone settings

Automation in the Home app stopped adjusting settings on my android phone. Started with the volume settings and slowly stopped working on all settings. Now it will not adjust brightness, do not disturb, nothing seems to work. Oddly, I can ask the ass...

BGuiver by • Community Member
  • 381 Views
  • 4 replies
  • 0 kudos

Setting up a rental property with google home

I have a property that I am looking to rent out (to a tech savy renter), in my property I have:- google nest wifi routers- google thermostat- google yale lockI am trying to research what to do with my lock, as an owner, it's important for me to retai...

sjbishy by • Community Member
  • 370 Views
  • 3 replies
  • 0 kudos

Nest Learning thermostat won’t stay connected to app

I have followed all suggestions on troubleshooting for this problem but it still persists. Nest thermostat is online but will not stay connected to app. If I take phone to thermostat and press ring it will connect for a short period. Battery level is...

Annlo by • Community Member
  • 147 Views
  • 1 replies
  • 1 kudos

Routine with SONFF temperature sensor

Hello,I associated a Sonoff SNZB-02D temperature sensor with Google Home using eWeLink. This sensor appears in Google Home and displays the temperature (but not the humidity).However when I want to create a routine with the sensor as a trigger, I can...

geoffrey_ by • Community Member
  • 237 Views
  • 3 replies
  • 0 kudos

Why is google home no longer working

Google is an absolute disgrace. Google home and related home hardware is unable to perform simple tasks, is full to the rafters with bugs, and is entirely unfit for purpose. I am so sick of this company and their products. For anyone reading this, I ...

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