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Blog Posts

Google Home Release Notes: May 11th Read more

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

App store "what's new" link broke

After the update just now, on the about section of the home app, there is a link to see what's new....except that it's broke and the support email address also comes back with "no longer monitored" You can see the screenshots here:https://photos.app....

TheButler by Community Member
  • 605 Views
  • 4 replies
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Google Home cannot control Hive devices

I have used the hive app for years to control lighting and my thermostat via Google home.It is now showing all devices as offline.The nest app is fine and I can control from there but the voice control via Google home is broken.I have reset the route...

Google home app saying no default

Just wondering if anyone can help. The Google Home app says no default music service when I try to connect Apple Music to Sonos speakers. When I ask it to play a song, it will say okay playing on Apple Music and not play anything. I have restarted th...

Ben07 by Community Member
  • 358 Views
  • 1 replies
  • 0 kudos

Smart tv says google cast has been disconnected

Hi I am new to this but I have a new Smart Tv, originally it was showing up with cast button on mobile phone. Now it says google cast has been disconnected. it is on the same wifi network, I have restarted both but nothing. I have deleted my app & re...

ML72 by Community Member
  • 2323 Views
  • 1 replies
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Resolved! 2 step verification

We have a Nest (thermostat) account. We have been migrated to 2-Step Verification. My wife and I both access the app. My wife has given her iPhone phone number for identification. When we access the account the code we revceive will go to my wife's p...

Berkshire by Community Member
  • 435 Views
  • 1 replies
  • 0 kudos

Wemo keeps disconnecting

My Wemo smart plug keeps disconnecting from my WiFi. It happens out of the blue. I can find it connected to my Orbi router.

Tmgrood by Community Member
  • 395 Views
  • 1 replies
  • 0 kudos

Resolved! Changing family manager

Hello, so I started my google home years ago and used my Gmail account at the time. Since then I’ve created a new Gmail account and just added as a family member to the google family, so I have access to all of my devices. My issue now is, since the ...

kpe300 by Community Member
  • 2179 Views
  • 1 replies
  • 0 kudos

JBL Authentics 200 wordt niet gevonden door Google Home

Ik wil mijn JBL Authentics 200 koppelen aan Google Home, maar de speaker wordt niet gevonden door de app. Ik heb al contact gehad met JBL. Deze geven aan dat de speaker 100% werkt, is online en ge-update. Ik kan via de JBL app inderdaad muziek stream...

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