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Introducing AT&T Connected Life with Google Home Read more

Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 7059 Views
  • 0 replies
  • 7 kudos

Device in “Linked to me” unable to add to home

I recently added a device to Google Home through a third-party service. It is shown in “Linked to Me” and I can control it fine. However, when I try to add it to my home, I am unable to as the button is greyed out.

letters by Community Member
  • 302 Views
  • 2 replies
  • 0 kudos

Resolved! Can’t add new devices to my Home. Add to Home inactive.

I suddenly can’t add any new devices to my home. The device has been added to third party platform (Smart Life) that is linked to Google Home. I have a few other devices in smart life that have been successfully added to Google home. However, since t...

HamlynMuse by Community Member
  • 1848 Views
  • 9 replies
  • 2 kudos

Unable to sign into nest web login

Out of nowhere, I am unable to view my cams from the web using my Gmail login. I'm unable to do it on my iMac and I'm unable to do it on my iPhone. The nest app on my iPhone and the Google home app on my iPhone, allow me to do it, however.Thanks in a...

trigtrLA by Community Member
  • 393 Views
  • 3 replies
  • 0 kudos

Resolved! Migrated from Nest to Home

I finally decided to migrate my Nest account to my Home account and the three products I have remaining in my nest account have not moved into my Google Home app. I have a Yale Lock and two Protects. They are still working within the Nest app however...

James11 by Community Member
  • 584 Views
  • 1 replies
  • 1 kudos

Will Google Home Mini Support Gemini AI via Software Update?

Hi everyone,I’ve been using my Google Home Mini for a while now, and I noticed it's still running the classic Google Assistant. With the recent buzz around Gemini AI, I wanted to ask: Is there any official update or plan to roll out Gemini AI on exi...

aichief by Community Member
  • 1524 Views
  • 1 replies
  • 3 kudos

TAPO keeps disconnecting/ un-linking from Google Home

My Tapo products all disconnect from Google Home about once a day... the Tapo App is unlinking from Google Home... all the Tapo products still work in the Tapo App, but I cannot execute any "Hey Google" commands as Google Home sees the Tapo products ...

bpcs by Community Member
  • 1311 Views
  • 8 replies
  • 6 kudos

Resolved! Assigning Google Home Owner

How do I set either my wife or I as Owner on our Google Home account? We are both currently listed as Admins. We wanted to delete some old devices that we no longer have, but only owners can remove devices.

Boozynerd by Community Member
  • 346 Views
  • 1 replies
  • 0 kudos

Resolved! Incorrect room being controlled

Everything has been working fine for years. A few days ago, Google Home started controlling the wrong room.For example:I can say "Turn on the Living Room Lights," and the Living Room Lights will come on. However, when I say "Turn off the Living Room ...

TomNB by Community Member
  • 327 Views
  • 1 replies
  • 0 kudos

Google Home Notifications not Coming on New Phone

Hi I've been using google home for two different homes for 2-3 years now and been getting camera and thermostat notifications with no problem until my current phone was wrecked and replaced.Since moving to the new phone all of those notifications con...

Nest Cam history/clips is not showing in Activity

Hi! For the last two weeks clips/history from nest cams are no longer appearing under Activity. I have to click on camera to see clips so it’s saving as I have nest aware but no longer showing up where they used to. I tried calling google but they we...

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LM212 by Community Member
  • 451 Views
  • 1 replies
  • 0 kudos
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