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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Favourites Missing from ❤️

When I select the favourites icon from the google home app the only options I have is assistant and broadcast. How do I get all the favourites back?

9thegirls by • Community Member
  • 419 Views
  • 2 replies
  • 0 kudos

Impossible de réinitialiser mon chromecast

Hello !Depuis mon déménagement et donc de mon changement de wifi, mon application Google home qui me servait de télécommande (ma télécommande ne s’apaire plus à mon Chromecast suite à un changement de piles) ne trouve plus mon Chromecast.J’ai réiniti...

Ada33 by • Community Member
  • 276 Views
  • 1 replies
  • 0 kudos

Can’t login to nest app

Last ditch as nest support team is (to put it kindly) very disappointing and not helpful. For past few weeks, I haven’t been able to login to the nest app either from iPhone or web browser. After sign in, it gets stuck at the nest logo with status ba...

DN2 by • Community Member
  • 424 Views
  • 5 replies
  • 0 kudos

chrome cast not seen by wifi net of my mac mini

Good morningI'm using a mini mac 2024 at home for watching movie on my vpr, with a chrome cast a can transfer the movie (video and audio) to the vpr and to the audio system, in the last two weeks the chorme cast is not more visible throught the googl...

Resolved! Philips Hue lights reported as offline by Google Home

When I trigger my automations, Google Home always reports that some of the Philips Hue lights are offline. Yet the automations often work well, the lights are (mostly) set correctly (except for one bulb that refuses to be controlled by automations), ...

Marha01 by • Community Member
  • 637 Views
  • 3 replies
  • 0 kudos

Smart plug device persistently offline

Issue category was not listed.I have a device (Gosund Smart Plug- Grandma's lamp) that is connected to and can be controlled by Smartlife. Smart Life is linked to Google Home. Google Home says plug/light is offline. How do I get it online in Home?

dalemwebb by • Community Member
  • 1251 Views
  • 20 replies
  • 0 kudos

App login issue

The nest app is not sending me an email (not to any folder and not blocked) to reset my password.

Moonwoof by • Community Member
  • 285 Views
  • 1 replies
  • 0 kudos

Don’t owe any money

I have a subscription, but it’s saying that I have a renewal and it’s not time for me to renew. I pay for a year.

Teresa523 by • Community Member
  • 313 Views
  • 4 replies
  • 0 kudos
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