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Changing family manager

kpe300
Community Member

Hello, so I started my google home years ago and used my Gmail account at the time. Since then I’ve created a new Gmail account and just added as a family member to the google family, so I have access to all of my devices. My issue now is, since the “family manager” is an inactive google account I’m looking for a way to take that one off of my google family so I can access all features with my updated Gmail as the family manager. I haven’t been able to find any options to change it without totally deleting the google family and start over.

1 REPLY 1

MplsCustomer
Bronze
Bronze

@kpe300 

If you remove a Google Account that you previously migrated to from a Nest Account (where you originally had a non-gmail account), you may have problems removing it:

According to Google Nest, "If you remove a person from a 'home"":

"If the person you remove from the home migrated their Nest Account and devices to a Google Account, those devices may be removed from the home. Data associated with their Nest devices and the home may be permanently deleted, including video history footage and thermostat settings."

https://support.google.com/googlenest/answer/9155535