2 weeks ago
Hi
I am new to this but I have a new Smart Tv, originally it was showing up with cast button on mobile phone. Now it says google cast has been disconnected.
it is on the same wifi network, I have restarted both but nothing.
I have deleted my app & reinstalled it back on my phone now the tv won’t even show up on google home.
i am out of options unsure what else to do beside reconnect my old chromecast which defeats the purpose of having a smart tv.
can anyone help.
a week ago
Hi @ML72,
Thank you for posting in the community. I understand you are having casting issues between your mobile phone and your new smart TV because now it is showing that your Google Cast has been disconnected. I appreciate you confirming the troubleshooting you did and the relevant information shared. I’m happy to assist.
To gather the necessary information, please answer the following questions:
I'll be waiting for your reply.
Best regards,
Derick.