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Apps / Account

Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Your helpful home keeps getting better with the redesigned Home app and easy to ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

New Google Home app issue

Just tried new Google Home app on my iPhone 13.The page describing the new features appears at startup.Issue:- When continue is pressed app closes.Tried rebooting phone, deleting/ reinstalling app = same problemTried same process on iPad Pro = same p...

Tartan by Community Member
  • 442 Views
  • 10 replies
  • 0 kudos

acount number

Hi, how i can change my old number to new number? 

Cillias by Community Member
  • 328 Views
  • 3 replies
  • 0 kudos

can't log in to my account from my laptop

I keep trying to log in to my laptop to view my camera footage and it tells me my password is wrong. When I say forgot password, it won't send me the reset link.

klg62 by Community Member
  • 138 Views
  • 1 replies
  • 0 kudos

Google Home Unable to Set Up Bluetooth Hue Light Bulb

I have the Bluetooth Phillips Hue light bulbs and a Google Nest Hub. I’ve reset both the the bulbs and the Nest Hub to factory.Here’s my problem, I go to setup a New Device in the Google Home app, specifically a Light. The light bulbs do get detected...

skilxled by Community Member
  • 337 Views
  • 3 replies
  • 2 kudos

Google Home App Closes/Crashes on Iphone

I have been using the Google Home app on my iphone for years with no issues. Recently, now when I open the app on my phone, it crashes and close. Each time the app opens and i get a screen that says "Welcome to the New Google Home" and has three bull...

Figuring this thing out

Hi, I was invited to join on accident and am unsure why. Is this platform something that could be used to conceal nefarious activity? There has been a lot of stange activity associated with the google account that he claims he has no knowledge of. Im...

Tinuuu by Community Member
  • 142 Views
  • 1 replies
  • 0 kudos

problem can't set volume in other devices

When I tell Google to change volume on another deviceIt changes the volume on the device itself nest hub maxFor example, I want to change the volume on the receiver connected to heosI say volume 29 on denonThe volume in nest hub max changes to 3"incr...

ofir by Community Member
  • 90 Views
  • 0 replies
  • 0 kudos
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