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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 6528 Views
  • 0 replies
  • 7 kudos

App can’t find location

Spoiler (Highlight to read) The Home app is suddenly unable to find my location on my iPad. I hard closed the app, deleted and reinstalled, restarted my iPad, nothing fixes the problem. When I try to set it up after reinstalling, it gets stuck on the...

SongMom8 by • Community Member
  • 621 Views
  • 3 replies
  • 0 kudos

Terrible customer support

HA few months before Christmas, Google released an update to the Google home app which appears to have made the Chromecast gen 1 devices show as offline in the app. I raised this through the appropriate channels, raised tickets, followed all the usua...

Jimbob64 by • Community Member
  • 539 Views
  • 2 replies
  • 0 kudos

New layout on Favorites

What happened to the grid view in Favorites? This list view does not work for me. And no, I do not want to use a widget. It takes up too much space.

Lihp by • Community Member
  • 2067 Views
  • 8 replies
  • 0 kudos

Ihost, Sonoff zigbee smart water valve, and google home

Hi,I've been adding devices through zigbee to take some pressure off the wifi network, and normally when I add them through my iHost, they automatically show in the Home App for Google. I added the sonoff zigbee smart water valve and it shows in the ...

Jrt20024 by • Community Member
  • 870 Views
  • 3 replies
  • 0 kudos

Google Home Notifications

Hi Can someone clarify if this is normal notification behaviour for the Google home app. iOS Person seen - banner - nowThe banner notification then goes awayThen straight after I get another banner notification Person seen - banner - now with preview...

Dailyhabit by • Community Member
  • 1827 Views
  • 9 replies
  • 0 kudos

Nest Thermastats

Dear Nest Support Team,I am deeply disappointed by Google’s decision to discontinue support for my Nest Learning Thermostat (1st/2nd gen). This device was marketed as a long-term smart home investment, and abruptly rendering core features obsolete-in...

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