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Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

What devices are compatible with the Google Home app?

What devices are compatible with the Google Home app? Specifically, I'm interested in knowing if it works with smart thermostats, security cameras, and other home automation devices. Additionally, does it support integration with popular smart home p...

Google home integration is broken with air-conditioner

Air con is not displaying temperature and mode on Google home app.Voice assistant can control temperature, mode and "off/on". All functions are otherwise still working on Panasonic comfort cloud app. How can we control temperature and mode on Google ...

Ayakina by Community Member
  • 0 replies
  • 3 kudos

For all the ones with always offline LG TV in their homes

For all LG users. We got this issue where ghost TVs are always offline which Google and LG couldn't solve for years now. Workaround is found. Unlink LG account from your Google account. Move your ghost TVs to a new home with different address and the...

Fenix by Community Member
  • 1 replies
  • 0 kudos

multiple accouns issue

Hello, I recently bought Google Nest, created a new home, set everything up. All worked well - the calendar, automations etc. Then I invited my GF. Since then, Google Nest plays on her Spotify account, it recognizes her voice to access her calendar, ...

"Choosing songs is only available to Spotify premium users"

I AM a Spotify premium user. If I ask Google home to play a specific song, she just says, "Choosing songs is only available to Spotify premium users." and then plays a playlist she thinks I'll like. I've tried unlinking and relinking Spotify, unplugg...


Lutron switches removed from rooms constantly

Set up: Lutron hub -> SmartThings-> Google HomeOver the past few months all Lutron switches are being removed from the rooms I assigned them to on their own. This appears to be random timing, no other family members have changed anything. The switche...

Jrkart99 by Community Member
  • 9 replies
  • 0 kudos

Error 83902 on google point set-up

Keep getting this issue when trying to re-add a point that I have been using in the past but for some reason it had dropped off my network. Looks like others have experienced the problem but had no resolution. I now have 2 x points that I can’t add b...

Dannyd007 by Community Member
  • 0 replies
  • 0 kudos

Home app notifications

I have Google home app, Nest Hub (2nd Gen) and Nest Cam (battery) with power cable. Camera event notifications to my iPhone 12 work fine. I put the home app on my wife’s new iPhone 15 and she can see the camera’s live video and past events, but gets ...

CarlInATX by Community Member
  • 20 replies
  • 1 kudos

Non-household member controlling devices

A couple weeks ago our kitchen display began playing a particular cartoon every night around the same time. I wasn't able to figure out what was happening until a coworker mentioned the same cartoon during a conversation. Apparently, his son asks the...

rov3rt by Community Member
  • 2 replies
  • 0 kudos
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