cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

The phone does not detect presence at home

misiek
Community Member

Hi, my phone has stopped detecting my presence at home. I can't select it in the settings. The rytyna at home doesn't work properly because of this. The phone is a pixel 8, it worked fine before. Is there a solution to this situation?

4 REPLIES 4

Did you change phones?

AndersC
Community Specialist
Community Specialist

Hi @misiek,

 

Thank you for posting in the community. I'm sorry to hear you're experiencing inconveniences with the Presence Sensing feature on your Pixel 8.

Could you tell me if you have any other devices that can be controlled with the Presence Sensing feature, and if this is happening only with your Pixel 8 phone?

In the meantime, you can learn more About presence sensing and how to manage your data.

Please keep me posted.

 

Regards,

Anders

misiek
Community Member

I don't have another device.

I didn't change the device.

 

I already found the solution. I had to leave the house and accept the invitation again. Now it works.

AndersC
Community Specialist
Community Specialist

Hi @misiek,

 

Thank you for the update. I'm glad you were able to resolve this by leaving the house and accepting the invitation again.

Let me know if you have more questions. I'll be more than happy to assist you.

 

Regards,

Anders