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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 5713 Views
  • 0 replies
  • 7 kudos

Resolved! Nest App dropping setting for Home/Away assist

HiMy husband and I use the iOS Nest app to control our thermostat, 2 protects and 2 cameras. Recently it doesn't seem to be using our phones to identify that we are at home. When I check under "What decided if you're home" both our phones are marked ...

Sotongirl by • Community Member
  • 1754 Views
  • 3 replies
  • 0 kudos

iDevices works with Google not working

Hello,I have been a Google Home user on iOS since it pretty much started. I had installed and used several different switches, fixtures, and bulbs in my home. For bulbs I use Hue and for my fixtures and switches I have used iDevices. I have used them...

MemoND98 by • Community Member
  • 1622 Views
  • 9 replies
  • 3 kudos

Google Home App on IOS behaves bad

Somehow, the Google Home app on my iPhone became very buggy, with loads of lags and constantly telling me something went wrong (it never tells me what was going wrong). Obviously, I have:Uninstalled the app and re-installed it via the app store. Dele...

viagozo by • Community Member
  • 1091 Views
  • 4 replies
  • 0 kudos

Arrive/Leave location starter cannot be created in Google Home

I set up a location-based routine some time ago that turned on exterior lights when I arrived home. I recently noticed that it was no longer working, and when I tried to review/edit the routine, I found that the Home app seems to be broken for this s...

cbtitus by • Community Member
  • 1321 Views
  • 9 replies
  • 3 kudos

Google Thermostat sucks cause it doesn’t work properly

Google thermostats only connects to WIFI and don’t do NOTHING ELSE! I can’t even use the thermostat as a normal one because it NEVER stays at the temperature I set it. For example- set for 75 degrees before I go to bed. Wake up sweating but the therm...

Adding Devices To Rooms - 2 years later

Somewhere along the way all devices listed in my Google Home app lost their room assignments so I've been spending a few minutes here and there reassigning them when I have a moment. This is a tedious and frustrating process. Unless I'm missing somet...

oakweb by • Community Member
  • 560 Views
  • 4 replies
  • 0 kudos
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