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Blog Posts

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Your helpful home keeps getting better with the redesigned Home app and easy to ... Read more

New Home app features in Public Preview: Reordering Favorites now available Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Re-do my home

I want to clear all my devices in my house and re-install everything. I have a few light bulbs that seem to have a mind of their own and I have tried other things to re-connect. What is the best procedure to clear the entire home and start over?

Ezviz camero not detected as device for routine/automation

Hello everybody,I hope you're all doing well.I recently installed an EZVIZ CB8 camera here in France and successfully linked it to my Google Home using the Ezviz app connector feature. The setup process went smoothly, and within just a few clicks, I ...

zeratool by Community Member
  • 1 replies
  • 0 kudos

Nest Protect as Routine Starter

I am not here to rehash the extremely limited functionality in the HOME app with regard to Nest Protects but trying to explore some scrap of functionality. I have a total of 10 Nest protects between my main house, granny unit, and shop. All but one o...

justsam by Community Member
  • 4 replies
  • 0 kudos

Roku not connecting to Home App

Roku will not register to Google home despite unlinking and relinking, re-setting all setting, checking and reconnecting WiFi. Google home recognizes the device, but will not link the device to a room in the home app. HELP. No answers on this forum h...

Trouble migrating settings from Google Wifi to Google Home App

I haven't used the Google Wifi app since setting up my Home Wi-Fi system several years ago. Now is is inoperable and says to migrate to the Google Home App. I've installed the App on my iphone, but now it doesn't recognize my Home Wi-Fi mesh system. ...

grceman by Community Member
  • 1 replies
  • 0 kudos

How Do I Integrate ADT+ With Google Home?

I've been paying for Nest Aware and haven't been able to actually utilize it due to not being able to integrate the two systems. I keep getting the same error code from Google and I have no idea what it means. This was when I tried going through the ...

MizMish by Community Member
  • 0 replies
  • 0 kudos

Resolved! New Home/New Account Owner needed

Two issues I'm trying to fix:1. My late partner was owner of our Nest account with me as family member. As he has died, I want to become the owner since his email account and phone will both be disabled soon. How should I proceed?2. I recently moved ...

zen2023 by Community Member
  • 2 replies
  • 0 kudos

Google mesh connectivity

Google just decided to disconnect from internet. Then says I have to login to app. Where do I do that? Already factory reset 3x!

Google Nest setup issues

My husband and I just purchased a home and it has a google nest thermostat. It would be a wonderful thing, but the nest is set up/linked with the previous owner's google account and we dont seem to be able to "Unlink" it and link it to ours so we are...