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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 3737 Views
  • 0 replies
  • 5 kudos

Customer Service Representative

I love Nest and google products. I usually have good experiences but today, I had literally the WORST customer service with a representative. Where can I file a formal complaint? I tried looking online and through the app, but couldn’t find any infor...

Swann Security Camera Live View Unavailable

I have 4 Swann Security Cameras linked to the google home app. I was previously able to view live video from these cameras within the google home app and cast to other google home devices (Chromecast etc…) this functionality is no longer working. Is ...

Audio multicast / casting to groups

Hi there,does anybody know how to cast audio to multiple devices? I got groups and I can see them under devices, but I can't cast to them?@google team: Is this being dealt with already?Thanks for any support.

Wolfhart by • Community Member
  • 241 Views
  • 1 replies
  • 0 kudos

not receiving password rest email from nest

I should have at least 20 emails from Nest with the amount of times I have requested an email to reset my password. For some odd reason my password does not work anymore. I am locked out of the app. Tried my computer and still the same issue. How do ...

TracyM by • Community Member
  • 410 Views
  • 2 replies
  • 0 kudos

Nest password

I forgot my password to log into my nest app and want to reset it

Jhipplv1 by • Community Member
  • 232 Views
  • 1 replies
  • 0 kudos

Family WiFi - can’t set up

I am trying to set up family Wi-Fi and the “get started” link is not working when I try to press it. Any guidance?

dmvc325 by • Community Member
  • 715 Views
  • 6 replies
  • 0 kudos

Reclamación pago indebidos

No tengo ninguna suscripción activa con ningún producto ni tengo ningún producto tuyo y tengo un cobro en mi tarjeta

Maverick2 by • Community Member
  • 247 Views
  • 1 replies
  • 0 kudos
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