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Forum Posts

Unable to Reconnect Geeni Account

I was in the process of troubleshooting my connection to Geeni a few weeks ago and removed it completely from my account to do so. Ever since then when I try to re-add it, it says unable to reach Geeni and fails. Suggestions greatly appreciated.

GregM1 by Community Member
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Nest thermostat setup showing wrong serial number

I bought a nest thermostat about a year ago and successfully set it up. This week I was painting my house and removed it. On trying to plug it back in, I keep getting no power issues. I factory reset it and now keep getting “Continue Setup in app”. W...

Ramzzm by Community Member
  • 210 Views
  • 1 replies
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Unlink Account From Home App

Hi guys.I recently game my parents some smart home devices, while setting them up, I used my google home app to link one of the third party "works with google" apps to their home. I created an account for my mom in the third party and then used her c...

Resolved! Need help renaming device

We have two older displays (not smart TVs) to which we can successfully cast using Chromecast. However, we need to change the names of the devices. All directions I can find on the internet refer to settings on the Home app we do not have. My app doe...

Cannot call home devices

I experienced a issue that I can't call my home devices from the app.I clicked the call devices blcok from rhe app.It brings me to the calling screen.Then the call ended immediately,with an unkown error.Screen recording:https://drive.google.com/file/...

Add Child account to speaker - parental control not available

I basically have the same problem as described in this thread - since this discussion is closed I open a new one.https://www.googlenestcommunity.com/t5/Apps-Account/Can-t-setup-parental-controls-Add-child-to-speaker/m-p/474319I have an environment wi...

Villo by Community Member
  • 698 Views
  • 4 replies
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