My Google nest keeps saying sorry there is a problem

[Afortune87]

Everytime I ask to cutt my lights on it tells me sorry there was a glitch this is very frustrating when it never works

[Jake]

Hey Afortune87,

I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[LovelyM]

Hello Afortune87, 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. We'd be glad to help you further so if you still need assistance, feel free to start a new thread.

Cheers,
Lovely