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Nest App messing up G Home presence sensing

Neshkoda
Community Member

Nest is conflicting with G Home when it comes to automation and turning the cameras on/off. With a latest beta of G home Automation will not work. Presence sensing will not detect my location if I am home or away if more then 2 phones are connected to one hub. Home automation will work as long as Nest app is uninstalled and cameras are switched to Google from Nest. It is forceful way to buy a new cameras. My 2nd Gen Cams work fine and they are not so cheap to change them every year. 

1 REPLY 1

ovidioj
Community Specialist
Community Specialist

Hello @Neshkoda,

 

Thanks for posting in the community.
I appreciate the detailed information about the issues you're experiencing with your Nest devices and Google Home automations.

This is frustrating when devices and services within the same ecosystem don't function as expected.

To better understand the issue, please provide the following:

  • Nest Camera Models: Specify the exact models of your Nest cameras (e.g., Nest Cam Indoor, Nest Cam Outdoor).
  • Is this an issue with the Google Home app directly? 
  • Please provide examples of specific automations that are not working correctly.

While I gather more information, try these steps:

  1. Reinstall Google Home App: Uninstall and reinstall the Google Home app.
  2. Clear App Cache and Data: Clear the app's cache and data.

Please keep me posted. Thank you. 

 

Regards, 
Jorge