Nest Cam history/clips is not showing in Activity

[LM212]

Hi! For the last two weeks clips/history from nest cams are no longer appearing under Activity.  I have to click on camera to see clips so it’s saving as I have nest aware but no longer showing up where they used to. I tried calling google but they weren’t able to help. Said engineer was going to get in touch but that was last week.  

Can anyone help?

Thank you! 

 

 

 

 

  

[JuanCH]

Hi LM212,

Thank you for posting in the community. I'm sorry to hear that your Nest Cameras' clips and history are no longer showing up in the "Activity" section, even though they are still being saved and accessible directly through the camera view. I appreciate you calling us about this. I'm happy to help you!

To help me find the best solution, I'll need to ask you a few questions:

• Do you have a case reference number? If so, what is it?
• Is your Google Home app updated? Please check out the following link to check it: Update the Google Home app
• Have you created a filter to show only the events you want? Please visit our helpful article to learn about it: Home app Activity

Please let me know if you have any other relevant information. It'll be helpful.

Best regards,
Juan