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Nest app says unit power is out but seems fine when button on nest is pushed.

rgaila
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Michael Winnick 

I have replaced the batteries in the nest.  When I push the button on the unit it says it is ready.  The status on the app says power is out.

 
1 REPLY 1

rgaila
Community Specialist
Community Specialist
Hey Michael,
 
There is no need to worry as your device should show online soon as it is just updating. I have found a helpful article to explain in more details. If you have any questions from here, or the device is still showing power out, please let me know. 
 
-From Jake K, Community Specialist.