10-26-2022 01:50 AM
Anybody has issues with the nest forgetting the home and disconnecting continuously. It also somehow deletes the home in app and subsequently deletes the doorbell.
I've tried clearing caches/downloading the app again. Tried factory resetting each object attached.
It connects and works for nearly a day then suddenly stops and cannot connect the nest again without resetting the whole thing. It's getting frustrating as I've done it 4 times now!
10-26-2022 07:20 AM
What Google Nest device are you referring to when you say "the nest"?
10-28-2022 07:43 PM
Google nest hub. 2nd gen smart display model.
11-02-2022 12:18 PM
Hey Fody,
I am sorry to hear about the trouble you are having with your device. I wanted to follow up, and see if I could be of any help. Please try these steps, and let me know if you are still having trouble with that.
Best regards,
Jake
11-05-2022 01:37 PM
Hi there,
Buzzing in — do you still need our help? Don't hesitate to reach back if you do.
Thanks,
Juni
11-08-2022 12:01 PM
Hey there,
I wanted to check in, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake