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No presence sensing, no Home and Away

claramcarvalho
Community Member

I am going crazy over the unavailability of presence sensing in my phone and on the phones of any of my household members.

 

Location is on, high accuracy.

 

I don't have a Home and Away routine, but, once again, have absolutely NO IDEA how to set them, since there's no place to include them! I am stuck, needing to set my camera on and off while there isn't anyone at home, but completely out of ideas here.

 

Can anyone help me set the Home and Away routines and/or enable presence sensing?

1 REPLY 1

claramcarvalho
Community Member

I've tried to manually create the Home and Away routines, but when I do that it says that the name must be exclusive (even though I don't have a routine called like that in the list that I see).

Am I missing something here?