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Paused my device by mistake

Community Member



So I was trying to limit my daughter's online access by pausing her device, but I paused all devices by mistake, now I can't add my phone back. I cant't access the app to turn it back on. Can I access my settings from my laptop?


Platinum Product Expert
Platinum Product Expert

If you've accidentally paused the device that you use to access the Google Home app, below are a few ways to get your device back online:

  • If you’re on a device with a data plan, turn off your phone’s Wi-Fi and use your data to access the Google Home app. Then reopen the app and unpause your device.
  • If you have access to another device with the Google Home app installed, unpause your device from there.
  • Tether a Wi-Fi connection from a phone or hotspot in your house and connect your device to it. Then reopen the app to unpause your device.
  • Find another location with available Wi-Fi to connect and unpause your device.