01-11-2025 03:44 PM
I have called my Philips hue smart plug 'speaker' in Google home. When I say Hey Google turn on speaker, Google responds I don't understand or that device is not set up yet. I don't have anything else called speaker in my home (I changed the names) I'm in the same room as the outlet when I say turn on speaker. If I say turn on outlet it works every time.
01-14-2025 03:28 PM
Hi DanielGrey,
Thank you for posting in the community. I'm sorry that you're having trouble when you talk to your Philips Hue smart plug called speaker. I understand how frustrating this can be. I'm here to help.
It looks like you might be running into some trouble because your Philips Hue smart plug, called "speaker," doesn't understand when you talk to the Google Assistant. To help avoid confusion and make sure everything works smoothly, it's a good idea to give each of your devices a unique name; please try to change the name.
Here's why unique names are helpful:
Let me know how it goes and keep me posted.
Regards,
Kevin
01-14-2025 05:05 PM
Hi Kevin thanks for your reply, you might have missed that I mentioned I have nothing else in my house named speaker. I changed the names of my Google nest speakers to Audio. Do you have any other ideas?
01-14-2025 06:40 PM
Hi DanielGrey,
Thank you for your response. I'm sorry for the misunderstanding. Let's work together for a solution.
I understand that you have already changed the names of the devices, but remember that the Google Home app has commands for many smart devices, and even if you have changed the names of the devices, it will understand that you want to turn off a speaker and not your Philips Hue smart plug.
Let me know if you have any further questions.
Regards,
Kevin
01-14-2025 10:02 PM
Hi Kevin
Sounds like your saying it's not possible to call an smart plug "speaker" and have it turn on and off.