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Help

Random music adding to my YouTube music playlist

Craig4
Community Member

Monday

I hope someone can help because I'm not getting any from Google Advisors.

So when I try to play a certain playlist on my home speaker devices (not through my mobile app), it starts brilliantly, opens the playlist I want to listen to, but then a song or two in, I start to realise that a song has started to play which is not in the playlist I have requested. So then I have to either stop the automation or start casting directly from my mobile phone via opening the YouTube Music app directly and casting to a specific home device.

I wonder if anyone would know the reason why I'm finding random songs being added to my playlist when I haven't added them?

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2 REPLIES 2

DeboraJ
Community Specialist
Community Specialist

yesterday

Hi @Craig4,

 

Thanks for reaching out to the community! I understand that you have been experiencing some issues with your speakers when you try to play a specific playlist and it adds songs that are not part of the playlist. Let me help you with this inconvenience to find the best resolution for you.

Before we move forward, I need some information to provide you with the most accurate steps:

  • Which model of speaker and how many speakers do you have?
  • Where are you located?
  • Are you using a personal account or a business account?
  • What was the exact voice command you used to play the desired audio content?
  • You mentioned using YouTube Music. Do you have a YouTube Music Premium subscription, or are you using the free version?
  • Are all your speakers under the same "home" in the Google Home app?

Once you fill out this information, I will be more than happy to assist you!

 

Best regards,

Debora

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Craig4
Community Member

7 hours ago

Hi Debora, thanks for a reply.

I have already been in contact with reps from Google help, but could not help so fingers crossed for you.

The Google speakers are which I use;

Google nest audio speakers X2

Google nest hub

Google home speaker

And the Google pixel tablet including dock.

I am located in the United Kingdom.

I am using a personal account.

The exact phrase I use is "hey Google, play my likes".

I only have 1 playlist which is the one when i "thumbs up" a song and it automatically adds to "my likes".

I am a YouTube music family premium plan subscriber.

Everyone is all under one home account

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