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Removing a linked account

Miranda_Bubblez
Community Member

I’m trying to remove one of my linked Xbox consoles from my devices. I tried removing it from the google home app but you have to unlink the entire xbox connection as a whole from your account when doing it that way. I went in the xbox app to see if I needed to unlink it there but it was already taken off. Any help would be wonderful thank you!

1 REPLY 1

catheryn
Community Specialist
Community Specialist

Hi @Miranda_Bubblez

 

Thanks for posting in the community. I'm really sorry to hear about the inconvenience you are experiencing when removing your Xbox console from the Google Home App. 

 

  • Go to Your devices > Check if the devices are showing on the list > Sign out
  • Uninstall and reinstall the Google Home app
  • Check if the device you want to remove is still showing. If yes;
  • Create a new Home > Check again if the devices are showing. If not;
  • Move all working devices to the new Home.
  • Delete the old home

 

Let me know how this goes to keep assisting you. 

 

Thanks, 

 

Catheryn.