11-05-2021 01:55 PM
Rush hour rewards in app has wrong provider and there is only ONE in my zip code/location. So I can't call that provider because my location doesn't exist...how do I eliminate this issue?
Provider that offers reward: Connexus
The only provider I can have: Xcel
This is extremely annoying because it keeps popping up every couple of days.
Not really streaming issue, but that is the closest thing I have to choose from.
Let me know if you need more info...
01-07-2022 12:33 PM
Hey tommy9k,
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
01-14-2022 10:24 AM
Hey tommy9k,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
01-14-2022 11:33 AM - edited 01-14-2022 11:35 AM
Hi Jake,
I did have one more popup, however it is not as frequent as it was before...however when I put in 56301 for the rebates, I still see Connexus and Centerpoint whereas neither of these are possible for my area code (Xcel is the only provider possible), so basically the information is still wrong however I am not seeing the popup as often.