11-20-2024 11:40 AM
So, as the title says, all Shelly devices stopped working in Google Home, although they are working fine in the Shelly app.
For example, when I try to switch on the light in the kitchen (Shelly 1),"Hey Google, switch on the light the kitchen", Google replies with "an error occured". Same happens, when I try to just push the tile in the Google Home app. It's the same for Shelly devices in my home. I tried to reconnect my Shelly account, but it didn't change anything.
Anyone here, facing the same problems?
11-20-2024 11:54 AM
I also posted a ticket to Shelly's technical support and just got the following reply. So if anyone is facing similar issues, the problem seems to be on their end.
11-20-2024 12:29 PM
Thank you for the update was looking for info on the same issue.
11-20-2024 01:54 PM
I have the same issue! Any news?
11-20-2024 09:29 PM - edited 11-21-2024 12:01 AM
Update: it's working again, seems like they have fixed it.
I also got an Email from them, saying they fixed it with a cloud update.