Trouble activating Amazon Alexa Skill

[DCWJR]

Tryind to add the Amazon Alexa Skill.

I open the Google Home App.

Click the initial in the Corner

Click services

Click Amazon Alexa Skill

Hit next after the screen changes

Toggle on "Allow Amazon..."
Toggle on "Allow Amazon to access..."
Select "Hallway (the thermostat)

Select Next

See:
404. That's an error
The requested URL /gha_next was not found on this server.
That's all we know

Tried several times, and it comes up the same every time.  That's all I know.

[carolineharper · Accepted solution]

This usually happens due to an account linking or region mismatch between the Amazon Alexa app and the Google/Nest account.

A few things to check:
- Make sure you are logged into the same Amazon account in the Alexa app that the skill expects.
- Check that your Amazon account region matches the region where the skill is available.
- Try disabling the skill completely, then re-enable it and go through the account linking process again.
- If you previously linked the skill, remove the connection from both the Alexa app and the linked service, then relink.

If it still fails, clearing the Alexa app cache or trying the setup from another device/browser can also help. In many cases, the issue is with the skill’s backend rather than the Google/Nest device itself.