Trying to add to shopping list. Says “something went wrong when i was looking for that”.

[abellaj]

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Original Poster:Sandra Ryan 1525

Please help…this has been going on for months. Have tried everything.mThink I will have to discard device and buy an Echo.

[Jeran]

Hey there Sandra,

I'm not sure which Google device you are referring to, we would have different processes for different devices. If you are not sure which device you own, would you be willing to show a picture, so we can provide appropriate steps?

Thank you,

Jeran

[GarrettDS]

Hey there, 
I just wanted to hop in here to make sure that you were able to view Jeran's response. 

Please let us know if you have any further questions or concerns as we will be locking this in 24 hours. 

Best regards, 

Garrett DS

[GarrettDS]

Hey folks, 

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

Have a great day,

Garrett DS