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Introducing AT&T Connected Life with Google Home Read more

Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 8425 Views
  • 0 replies
  • 7 kudos

Google Home App Performance

Since the gemini updates to the google home app, the app has been unusable. The performance is piss poor, i’d be lucky if i’m able to look at my cameras at all. I have an iphone 15 not the latest but not slow, i also use my phone at home on fiber int...

dtp23 by • Community Member
  • 337 Views
  • 2 replies
  • 0 kudos

Problemi app Google home

Buongiorno.È da una settimana che Google home non riesce a connettersi con la tv Samsung. Ho scollegato smartthings, ma quando ho provato a ricollegare l'app mi dice "errore 404. Impossibile trovare l'URL richiesto su questo server."Stessa cosa con a...

Monique5 by • Community Member
  • 322 Views
  • 3 replies
  • 0 kudos

Gemini on Google Home

Hello. I got an email form Google saying I have access to Gemini for Home, yet when I try all of the steps (my Google Groups settings are good) from this guide: I don't understand why I’m not seeing a banner for this - I was invited via email, and am...

Retrac by • Community Member
  • 379 Views
  • 4 replies
  • 1 kudos

Resolved! Daylight savings time

Nest 3rd generation thermostats did not adjust for Daylight Savings Time; i.e., heat turned on at 5:30 am instead of 6:30 am setting. ????? This is my first heating season with Nest.

wthomsjr by • Community Member
  • 168 Views
  • 1 replies
  • 0 kudos

Resolved! Can’t find old phone

Hi . I can’t sign my nest app . Because need 2step verification.that is old phone numbers.so I can’t receive text message . Is anyway that I can change my phone number ?my nest email address: #

Jojo512 by • Community Member
  • 148 Views
  • 1 replies
  • 0 kudos

Google Assistant

Where is the Google Assistant located? I've looked in the Home App and Nest App. Also I don't think I will be speaking into the phone. Is there a way to text it?

Anonymous by • Not applicable
  • 134 Views
  • 1 replies
  • 0 kudos

Cant remove duplicate home in Nest

Didn't see a category for my problem.When I first installed my Nest thermostat, I also downloaded/setup the Nest App. I accidentally made 2 "Home" accounts for my 1 home. I followed steps to remove extra Home but it isnt working. After selecting Home...

Reset music cache

I am having trouble playing any original studio versions of music. Even if I ask "play original," "play studio version" with song title and artist it only plays live versions or mixes. I have gone to my phone settings and cleared every cach that has ...

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