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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
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  • 0 replies
  • 7 kudos

remove a home from the nest app

I am trying to delete a home in my Nest app. This Home does not show in the Home app. I understand can only delete homes in the Home app.So how to delete a home not shown in the Home app, but which exists in the Nest app??Thanks

Hagasan by • Community Member
  • 456 Views
  • 6 replies
  • 0 kudos

Nest 3rd Gen will not recognise WiFi

Hi there,Our (3rd Gen) thermostat is less than a year old. Return from holiday and says “Wifi not connected”. Gone through all the processes, as suggested by Google Nest online - restarted the router, checked the battery level (3.918), typed in our W...

Riggers1 by • Community Member
  • 129 Views
  • 1 replies
  • 0 kudos

Google, please stop adding devices to favorites

Google home app keeps adding devices to favorites. I keep removing those devices, because i do not want them to show in favourites. And Google keeps adding them. This is very frustrating behavior. How do i stop Google from auto adding these devices? ...

Tsohlacol by • Community Member
  • 233 Views
  • 2 replies
  • 0 kudos

Gemini subscription model on Home devices

I'm not sure if this is the right place to leave this but for what it's worth...After a conversation with Gemini on the subject, I'm told that when Gemini comes to Home devices, there will like be a paid tier for "Advanced AI features" such as Gemini...

Tartan01 by • Community Member
  • 248 Views
  • 0 replies
  • 2 kudos

Assistant won’t open Spotify

When I ask google assistant to play music on Spotify it responds with confirming it will open Spotify and play the song. However, nothing happens. I’ve already disconnected and reconnected the Spotify account to google home but this doesn’t solve the...

JvanL by • Community Member
  • 233 Views
  • 1 replies
  • 0 kudos
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