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Unable to update 'I'm home' routine address in google home app.

BarbBoucher
Community Member

I've been trying to update the address for my 'I'm home' routine in the Google Home app, but the changes don't seem to save. Here's what I've done so far:

1. Verified that all location services and permissions are enabled.

2. Cleared the app cache and restarted my phone.

3. Reinstalled the Google Home app

4. Attempted to delete and recreate the routine, but the issue persists.

5. Double-checked for any app updates and signed out and back in.

Despite these steps, the routine still doesn't update properly. Any assistance would be appreciated.

1 REPLY 1

GeremiG
Community Specialist
Community Specialist

Hi @BarbBoucher!

 

Thank you for posting in the community. I'm sorry to hear that you're having trouble updating the address for your 'I'm home' routine in the Google Home app. I appreciate your efforts in taking those steps before. I'm happy to help you! 

To help me find the best solution, I'll need to ask you a few questions:

  • Are you using an Android or iOS device? Is your device updated to the latest software version?
  • Are you using any VPNs on your phone?
  • Have you tried updating the address using a different device, such as a tablet or another phone?
  • Do you have more than one 'home' setup in the google home app?

Please keep me posted. I'll be waiting for your response.

 

Best regards,
Geremi