Want to get password ro my other google account because i forgot password and 2 step is not working

[KaliKing2021]

Want password to my old account I want the pictures off of it they mean alot to me its my kids an I dont have any other pics of them. Please help me out

[GarrettDS]

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that this can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

[KaliKing2021]

Yes I am still needing help to retrieve my google password it has alot of important pictures and info and someone changed my password and I need into my old account. Its xxxxxxxxxxxxx. if you could please help me id appreciate it.

[GarrettDS]

Hey there, 

Sorry to hear that you're still having this issue. I have edited your response to remove your email address as we don't want that publicly. While unfortunately I'm unable to reset your password for your account, have you tried doing a "Forgot my password" or tried resetting the password on your account?

I look forward to hearing from you. 

Best regards, 
Garrett DS

[GarrettDS]

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS